Privacy Policy

Last updated: December 2024

1. Data We Collect

Account Information

  • Name, email address, and company information
  • Login credentials (passwords are encrypted)
  • Subscription and billing contact details

Business Data

  • ERP data accessed through secure read-only connections
  • Analytics and dashboard configurations
  • AI query history and generated reports

2. How We Use Your Data

  • To provide and maintain the OptiDZ platform
  • To generate analytics, dashboards, and AI-powered insights
  • To communicate about your subscription and service updates
  • To improve our platform and develop new features
  • To ensure security and prevent fraud

3. Data Storage and Security

Data Location: Your data is stored securely with encryption. On-premise deployment options are available for enterprise customers.

  • All data is encrypted using AES-256 encryption
  • Data in transit is protected with TLS 1.3
  • Cloud hosting is provided by Amazon Web Services (AWS)
  • Regular security audits and vulnerability assessments
  • Access controls and authentication for all systems

4. Data Sharing

No Data Selling: We do not sell, rent, or trade your personal or business data to third parties for marketing purposes.

We may share data only in these limited circumstances:

  • With service providers who assist in platform operation (under strict confidentiality)
  • When required by law or legal process
  • To protect our rights and prevent fraud
  • With your explicit consent

5. Data Retention

  • Account data is retained while your subscription is active
  • Business data is retained according to your subscription plan
  • Upon cancellation, data is retained for 30 days before deletion
  • You may request data export or deletion at any time

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a standard format
  • Withdraw consent where applicable

7. Cookies and Tracking

We use essential cookies to maintain your session and preferences. Analytics cookies may be used to improve the platform. You can control cookie settings in your browser.

8. Changes to This Policy

We may update this privacy policy from time to time. Significant changes will be communicated via email. Continued use of the service after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions, contact us at contact@optidz.com

← Back to Home